{"id":193,"date":"2026-02-27T16:23:19","date_gmt":"2026-02-27T16:23:19","guid":{"rendered":"https:\/\/demo.greyshop.rs\/?page_id=193"},"modified":"2026-10-12T07:34:18","modified_gmt":"2026-10-12T07:34:18","slug":"politika-privatnosti","status":"publish","type":"page","link":"https:\/\/greyshop.rs\/en\/politika-privatnosti\/","title":{"rendered":"Politika privatnosti"},"content":{"rendered":"<p><em>Poslednja izmena: 12.10.2026.<\/em><\/p>\n<p>Ova Politika privatnosti opisuje koje podatke o li\u010dnosti prikupljamo preko internet prodavnice <strong>greyshop.rs<\/strong>, za\u0161to ih prikupljamo, sa kim ih delimo i koja prava imate u vezi sa njima. Obrada se vr\u0161i u skladu sa Zakonom o za\u0161titi podataka o li\u010dnosti Republike Srbije.<\/p>\n<h2>Rukovalac podacima<\/h2>\n<p><strong>Medigo-M d.o.o.<\/strong><br \/>\nKralja Petra 155, 22000 Sremska Mitrovica<br \/>\nPIB: 100790815 &nbsp;|&nbsp; Mati\u010dni broj: 08738017<br \/>\nE-mail: <a href=\"mailto:info@greyshop.rs\">info@greyshop.rs<\/a><br \/>\nTelefon: <a href=\"tel:+38162245848\">+381 62 245 848<\/a> (radnim danima 08:00\u201316:00)<\/p>\n<p>Proizvo\u0111a\u010d obu\u0107e koja se prodaje na sajtu je Novi Grey d.o.o., Jerkova\u010dka 15, 23000 Stara Pazova (PIB 111029479, mati\u010dni broj 21415898).<\/p>\n<h2>Koje informacije prikupljamo<\/h2>\n<p><strong>Podaci koje nam vi dajete:<\/strong><\/p>\n<ul>\n<li>ime i prezime, adresa za isporuku, broj telefona i e-mail adresa \u2014 prilikom poru\u010divanja;<\/li>\n<li>e-mail adresa \u2014 ako se prijavite na na\u0161u listu za obave\u0161tenja;<\/li>\n<li>sadr\u017eaj poruke i kontakt podaci \u2014 kada nam pi\u0161ete preko kontakt forme ili e-mailom;<\/li>\n<li>podaci o reklamaciji ili zameni \u2014 kada podnesete zahtev.<\/li>\n<\/ul>\n<p><strong>Podaci koji se prikupljaju automatski:<\/strong><\/p>\n<ul>\n<li>IP adresa, tip ure\u0111aja i pregleda\u010da, operativni sistem;<\/li>\n<li>stranice koje ste posetili, vreme zadr\u017eavanja i na\u010din dolaska na sajt;<\/li>\n<li>podaci iz kola\u010di\u0107a \u2014 detaljno opisani u <a href=\"\/en\/politika-kolacica\/\">Politici kola\u010di\u0107a<\/a>.<\/li>\n<\/ul>\n<p>Ne prikupljamo i ne \u010duvamo brojeve platnih kartica. Ako pla\u0107ate karticom, te podatke obra\u0111uje isklju\u010divo ovla\u0161\u0107eni procesor pla\u0107anja na svojoj za\u0161ti\u0107enoj stranici.<\/p>\n<h2>Za\u0161to prikupljamo ove podatke<\/h2>\n<ul>\n<li>da obradimo i isporu\u010dimo va\u0161u porud\u017ebinu i izdamo ra\u010dun;<\/li>\n<li>da vas kontaktiramo u vezi sa porud\u017ebinom, reklamacijom ili zamenom;<\/li>\n<li>da ispunimo zakonske obaveze (ra\u010dunovodstvo, prava potro\u0161a\u010da);<\/li>\n<li>da analiziramo posetu i unapredimo sajt;<\/li>\n<li>da vam, samo uz va\u0161u saglasnost, \u0161aljemo obave\u0161tenja o novim modelima i akcijama;<\/li>\n<li>da, samo uz va\u0161u saglasnost, prikazujemo relevantne oglase na drugim platformama.<\/li>\n<\/ul>\n<h2>Pravni osnov obrade<\/h2>\n<ul>\n<li><strong>Izvr\u0161enje ugovora<\/strong> \u2014 podaci neophodni za porud\u017ebinu, isporuku i reklamaciju.<\/li>\n<li><strong>Zakonska obaveza<\/strong> \u2014 \u010duvanje ra\u010duna i dokumentacije o prodaji.<\/li>\n<li><strong>Pristanak<\/strong> \u2014 newsletter, analiti\u010dki i marketin\u0161ki kola\u010di\u0107i. Pristanak mo\u017eete povu\u0107i u svakom trenutku.<\/li>\n<li><strong>Legitimni interes<\/strong> \u2014 osnovna bezbednost sajta i spre\u010davanje zloupotreba.<\/li>\n<\/ul>\n<h2>Deljenje informacija<\/h2>\n<p>Va\u0161e podatke ne prodajemo i ne ustupamo tre\u0107im licima radi njihovog samostalnog marketinga. Delimo ih samo u obimu koji je neophodan, i to sa:<\/p>\n<ul>\n<li><strong>kurirskom slu\u017ebom<\/strong> \u2014 ime, adresa i telefon, isklju\u010divo radi isporuke po\u0161iljke;<\/li>\n<li><strong>procesorom pla\u0107anja<\/strong> \u2014 kada pla\u0107ate karticom; transakciju obra\u0111uje procesor, ne mi;<\/li>\n<li><strong>pru\u017eaocem hosting usluge<\/strong> \u2014 na \u010dijim serverima se nalazi sajt i baza porud\u017ebina;<\/li>\n<li><strong>Google (Google Analytics i Google Tag Manager)<\/strong> \u2014 statistika posete, uz va\u0161 pristanak;<\/li>\n<li><strong>Meta Platforms (Meta Pixel)<\/strong> \u2014 merenje efekata ogla\u0161avanja, uz va\u0161 pristanak;<\/li>\n<li><strong>MailerLite<\/strong> \u2014 slanje obave\u0161tenja na listu, ako ste se prijavili;<\/li>\n<li><strong>nadle\u017enim dr\u017eavnim organima<\/strong> \u2014 samo kada to zakon izri\u010dito nala\u017ee.<\/li>\n<\/ul>\n<p>Svi obra\u0111iva\u010di su ugovorom obavezani na poverljivost i smeju da koriste podatke samo za uslugu koju nam pru\u017eaju.<\/p>\n<h2>Koliko dugo \u010duvamo podatke<\/h2>\n<ul>\n<li><strong>Porud\u017ebine i ra\u010duni<\/strong> \u2014 10 godina, koliko nala\u017ee propis o ra\u010dunovodstvu.<\/li>\n<li><strong>Korisni\u010dki nalog<\/strong> \u2014 dok postoji; bri\u0161emo ga na va\u0161 zahtev.<\/li>\n<li><strong>Poruke sa kontakt forme<\/strong> \u2014 godinu dana od prijema, osim ako iz njih ne proistekne porud\u017ebina.<\/li>\n<li><strong>Lista za obave\u0161tenja<\/strong> \u2014 do trenutka kada se odjavite.<\/li>\n<li><strong>Analiti\u010dki podaci<\/strong> \u2014 u skladu sa rokovima navedenim u <a href=\"\/en\/politika-kolacica\/\">Politici kola\u010di\u0107a<\/a>.<\/li>\n<\/ul>\n<h2>Kako \u0161titimo informacije<\/h2>\n<p>Sajt radi preko \u0161ifrovane HTTPS veze, pa se podaci koje unosite prenose za\u0161ti\u0107eno. Pristup bazi porud\u017ebina imaju samo ovla\u0161\u0107ena lica, uz lozinku. Redovno odr\u017eavamo sistem i primenjujemo bezbednosne ispravke. Nijedan prenos podataka preko interneta nije apsolutno bezbedan, ali primenjujemo mere primerene riziku.<\/p>\n<h2>Kola\u010di\u0107i<\/h2>\n<p>Sajt koristi kola\u010di\u0107e. Neophodni kola\u010di\u0107i rade uvek jer bez njih korpa i prijava ne funkcioni\u0161u. Analiti\u010dki i marketin\u0161ki kola\u010di\u0107i postavljaju se tek po\u0161to ih prihvatite u baneru. Izbor mo\u017eete promeniti u svakom trenutku preko dugmeta \u201ePode\u0161avanja kola\u010di\u0107a\u201c. Spisak kola\u010di\u0107a i njihovi rokovi nalaze se u <a href=\"\/en\/politika-kolacica\/\">Politici kola\u010di\u0107a<\/a>.<\/p>\n<h2>Postupanje u slu\u010daju povrede podataka<\/h2>\n<p>Ako do\u0111e do povrede podataka o li\u010dnosti koja mo\u017ee da ugrozi va\u0161a prava, obavesti\u0107emo Poverenika za informacije od javnog zna\u010daja i za\u0161titu podataka o li\u010dnosti u roku od 72 sata od saznanja, a vas bez odlaganja ako je rizik visok.<\/p>\n<h2>Va\u0161a prava<\/h2>\n<p>U odnosu na svoje podatke imate pravo da:<\/p>\n<ul>\n<li>budete obave\u0161teni koje podatke o vama obra\u0111ujemo i za\u0161to;<\/li>\n<li>zatra\u017eite pristup tim podacima i kopiju;<\/li>\n<li>zatra\u017eite ispravku neta\u010dnih ili dopunu nepotpunih podataka;<\/li>\n<li>zatra\u017eite brisanje podataka kada za njihovu obradu vi\u0161e nema osnova;<\/li>\n<li>zatra\u017eite ograni\u010denje obrade ili ulo\u017eite prigovor na obradu;<\/li>\n<li>zatra\u017eite prenosivost podataka u uobi\u010dajenom elektronskom formatu;<\/li>\n<li>povu\u010dete pristanak u svakom trenutku, bez posledica po ve\u0107 obavljene kupovine;<\/li>\n<li>se odjavite sa liste za obave\u0161tenja klikom na link u dnu svake poruke;<\/li>\n<li>podnesete pritu\u017ebu Povereniku za informacije od javnog zna\u010daja i za\u0161titu podataka o li\u010dnosti.<\/li>\n<\/ul>\n<p>Zahtev \u0161aljete na <a href=\"mailto:info@greyshop.rs\">info@greyshop.rs<\/a>. Odgovaramo najkasnije u roku od 30 dana.<\/p>\n<h2>Izmene ove politike<\/h2>\n<p>Politiku mo\u017eemo povremeno izmeniti, na primer ako uvedemo novu uslugu ili alat. Izmenjena verzija objavljuje se na ovoj stranici sa novim datumom poslednje izmene. Preporu\u010dujemo da je povremeno pro\u010ditate.<\/p>\n<h2>Prihvatanje uslova<\/h2>\n<p>Kori\u0161\u0107enjem sajta greyshop.rs potvr\u0111ujete da ste upoznati sa ovom Politikom privatnosti. Ako se sa njom ne sla\u017eete, molimo vas da ne koristite sajt.<\/p>\n<h2>Kontakt<\/h2>\n<p>Za sva pitanja u vezi sa za\u0161titom podataka:<br \/>\nMedigo-M d.o.o., Kralja Petra 155, 22000 Sremska Mitrovica<br \/>\nE-mail: <a href=\"mailto:info@greyshop.rs\">info@greyshop.rs<\/a><br \/>\nTelefon: <a href=\"tel:+38162245848\">+381 62 245 848<\/a>, radnim danima 08:00\u201316:00<\/p>","protected":false},"excerpt":{"rendered":"<p>Poslednja izmena: 12.10.2026. Ova Politika privatnosti opisuje koje podatke o li\u010dnosti prikupljamo preko internet prodavnice greyshop.rs, za\u0161to ih prikupljamo, sa [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-193","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politika privatnosti - GREY<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/greyshop.rs\/en\/politika-privatnosti\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politika privatnosti - GREY\" \/>\n<meta property=\"og:description\" content=\"Poslednja izmena: 12.10.2026. 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